ClearWay
Membership Terms, Refunds & Privacy
Effective July 6, 2026 · ClearWay LLC · support@clearwayleads.com
1. Membership Terms
Plain English: You're buying a membership that delivers exclusive motivated-seller leads. National marketplace access starts the moment you pay — for every plan. Pro and Enterprise add a reserved metro, which we set up on a short call.
ClearWay sells memberships that deliver exclusive, verified motivated-seller leads to real estate investors. Plans:
- National — $2,000/month, includes 10 exclusive leads per month from a shared national pool. Access is instant on payment.
- Pro (Reserved Metro) — $6,000/month, includes 15 worked opportunities per month delivered from your reserved metro, plus full national-marketplace access. A worked opportunity is a lead we accepted, worked, and released to you — intake complete, never a raw form fill. Each metro is limited to a small number of operators. National access is instant on payment; a short onboarding call sets up your metro.
- Enterprise — $10,000/month, includes 30 leads per month delivered from your reserved metro, reserved-metro priority and higher volume, plus full national-marketplace access. National access is instant on payment; an onboarding call sets up your metro.
National membership is limited — we're opening 15 seats in the first wave, with capacity for up to 25. When seats are full, new National signups join a waitlist.
ClearWay is a lead-generation service. We are not a party to any agreement you reach with a property owner, and we do not provide legal, financial, tax, or real-estate brokerage advice.
2. Leads & Tokens
Plain English: Each lead is sold to one member only — once it's yours, it's yours. Need more than your monthly leads? Buy tokens at $97 each. One token = one lead. No bulk discounts.
- Exclusive. Every lead is delivered to a single member. We do not resell a lead you've claimed.
- Tokens. Extra leads are purchased with tokens at a flat $97 per token (1 token = 1 lead). Pricing is flat — there are no volume discounts.
- Verified. Leads are screened before delivery. "Verified" means we performed our standard screening — it is not a promise that any given seller will sell, respond, or close.
- Credits stay in your account. Unused tokens remain available to you and don't expire while your membership is active.
3. 90-Day Guarantee (Founders only)
Plain English: If you join as a Founder (3-month prepay) and you actually work every lead we send for 90 days, and it still doesn't produce, we refund your Founders fee. The catch is real: you have to have worked the leads — ghosting them and asking for your money back doesn't qualify.
The 90-Day Guarantee is available only on a Founders membership (3 months prepaid). It is the only situation in which ClearWay issues a cash refund.
To qualify, you must, during the 90-day period, make genuine, documented contact attempts on every lead we deliver to you (calls, texts, and follow-ups logged in your account). The guarantee covers our delivery — it is not a guarantee of profit, of closed deals, or of any specific income. Whether you make money depends on your own effort, market, and negotiation.
If you meet the documented-effort requirement and the membership still doesn't deliver as described, contact support@clearwayleads.com within 14 days of your 90-day mark for a refund of your Founders fee. The precise qualifying terms are set out in your Founders agreement at signup.
4. Refunds
Plain English: Outside the Founders guarantee, refunds are issued as account credit (tokens), not cash. Leads already delivered aren't refundable.
- The 90-Day Founders Guarantee (Section 3) is the sole cash-refund path.
- All other refunds and make-goods are issued as account credit / tokens, which stay usable inside your ClearWay account.
- Leads that have already been delivered to you are not refundable, since they were sold exclusively and removed from availability to others.
- Token purchases are non-refundable for cash but remain in your account as usable credit.
5. Onboarding & No-Show Policy
Plain English: Your national access turns on the moment you pay. Reserved-metro plans need a short setup call to open your metro's delivered leads. You can reschedule up to 3 times. If you no-show a 4th time, reach out to us directly to finish setup — or we refund and release your seat.
Pro and Enterprise memberships include full national-marketplace access the moment you pay. A short onboarding call sets up your reserved metro; your delivered metro leads begin right after that call.
- You may reschedule the onboarding call up to three (3) times.
- After a third missed or rescheduled call, you must contact us personally to arrange final setup.
- If onboarding still cannot be completed, ClearWay may refund your payment and release your reserved seat so another member can take it.
6. Cancellation
Plain English: Monthly members can cancel anytime — you keep access through the period you paid for. Founders prepay covers a 3-month term and carries the guarantee.
- Monthly memberships can be canceled at any time and remain active through the end of the paid period. Partial months and already-delivered leads are not refunded.
- Founders (3-month prepay) run for the full prepaid term and carry the 90-Day Guarantee described above.
- To cancel, email support@clearwayleads.com.
7. Acceptable Use
- One account per member. Don't share, resell, or redistribute leads or access.
- Contact sellers lawfully — follow all applicable calling, texting, and consent laws.
- Don't misuse the platform, attempt to access other members' data, or scrape the service.
- We may suspend or end an account for violations, with credit handling per Section 4.
8. Privacy
Plain English: We collect what's needed to run your membership. Payments go through Stripe — we never see or store your card number. We don't sell your personal information.
We collect the information you give us (name, business, email) and how you use the service (leads claimed, activity). We use it to operate your membership, deliver leads, provide support, and improve the product.
- Payments are processed by Stripe. ClearWay does not store your card or bank details.
- Onboarding calls may be recorded for quality and training; we'll tell you if a call is being recorded.
- We do not sell your personal information.
- We share data only with service providers that help us run ClearWay (e.g., payment and scheduling), or when required by law.
- To access or delete your data, email support@clearwayleads.com.